Vidya.ai Talk to us

विद्या · Applied AI · Bengaluru & Mumbai · Est. 2021

Knowledge, engineered for Indian business.

Vidya.ai is an applied AI engineering firm. We design, build, and ship machine learning systems for Indian enterprises — the unglamorous 80 percent that has to actually work in production, under RBI audit, across Bharat, at scale.

§01

Sectors we serve

Three sectors where Indian businesses have problems the global playbook doesn’t solve. We’ve shipped in all three.

01

BFSI & Fintech

UPI, lending, fraud, credit — under RBI scrutiny, at Indian scale.

  • UPI & lending fraud detection with explainable reasons
  • Credit scoring for thin-file & new-to-credit borrowers
  • AML alert triage that cuts false positives without missing cases
  • GST & invoice compliance automation
  • Vernacular customer support that actually works in 10 languages
02

Retail & D2C / Kirana

Demand across a fragmented, festive-driven, Bharat-wide market.

  • Festive-season & regional demand forecasting
  • Kirana & D2C inventory optimisation across pin-codes
  • Vernacular product search & catalog enrichment
  • Pricing & promotion lift measurement
  • Returns prediction and routing
03

Manufacturing & Supply chain

Vision on the line, and a supply chain that runs 24/7.

  • Defect-detection vision on edge boxes at the line
  • Predictive maintenance from sensor & log data
  • Supplier delay & logistics ETA prediction
  • Demand-to-production scheduling under constraints
  • Safety & PPE compliance monitoring

§02

Capabilities

Six disciplines, each owned by a principal engineer who has shipped it in production. We don’t subcontract the hard part.

  1. 01

    Forecasting & Optimisation

    Demand, supply, pricing, and routing models that survive contact with real noise and real planners — including a festive calendar that breaks every textbook example.

    Prophet · Temporal Fusion Transformers · Gurobi · OR-Tools

  2. 02

    Document Intelligence

    KYC, loan files, invoices, GST returns, and contracts — across English, Hindi, and regional languages, and across scan quality from crisp PDFs to a phone photo of a fax.

    LayoutLM · ColPali · multilingual OCR · human-in-the-loop review

  3. 03

    Computer Vision & Edge

    Inspection, measurement, and safety on the line and in the field — including the edge boxes that run it when the network doesn’t.

    YOLO · SAM · TensorRT · custom edge deployment

  4. 04

    Conversational & Vernacular AI

    RAG and agent systems in 10 Indian languages that cite their sources and know what they don’t know — because your customer in Tier-3 doesn’t fill forms in English.

    vLLM · LangGraph · cross-encoder reranking · Indic NLP

  5. 05

    MLOps & Production Hardening

    The 80 percent: monitoring, retraining, drift detection, rollback, and the on-call rota that keeps it alive at 2am — on infra your team actually runs.

    MLflow · Evidently · Kubernetes · Ray Serve

  6. 06

    AI Strategy & Roadmaps

    Where to start, what to build versus buy, and — more often — what not to do yet. DPDP- and RBI-aware by default.

    discovery workshops · build/buy analysis · compliance review

§03

Products

Three platforms we built once and now deploy inside client environments. Each ships with an eval harness, a runbook, and the option to take it over.

Vidya Ledger

Document intelligence

Turn loan files, KYC packs, and GST returns into queryable ground truth.

Ledger ingests multilingual document sets, extracts structured fields with cited confidence, and routes uncertain extractions to a reviewer. Built for BFSI and regulated archives where every field has to be defensible to an auditor.

Formats
PDF · image · DOCX · scan
Languages
English · Hindi + 8 Indic
Deploy
VPC or on-prem

Deployed at 2 NBFCs, 1 insurer · 8.4M docs processed

Vidya Acast

Forecasting engine

Operational forecasts that account for the festive calendar your plan didn’t.

Acast fits hierarchical forecasts with uncertainty bands, reconciles them up and down your product and pin-code tree, and flags when the world has drifted far enough to retrain. Replaces the spreadsheet nobody trusts anymore.

Input
time series · events · festive calendar
Horizon
1 day – 18 months
Deploy
containerised · REST + batch

In production at a national D2C brand & a kirana platform

Vidya Beacon

Fraud & compliance

Catch what the rules engine misses — with reasons attached.

Beacon watches UPI, lending, and transaction streams for fraud and compliance breaches, surfaces each alert with a human-readable rationale and evidence, and learns from reviewer dispositions. No model touches a decision alone.

Signals
UPI · lending · cards · logs
Output
scored alerts + reasons
Deploy
streaming or batch

Live at a fintech & a bank · ₹6.4 Cr fraud caught in year one

§04

Selected work

Four engagements, anonymised under NDA, with the numbers our clients let us publish. Every entry below is a system running in production today.

Fintech · UPI lending

Fraud the rules engine missed on a UPI lending app

Bengaluru fintech · 7 months · team of 4 · Aug 2023 – Feb 2024

The problem

A UPI-lending app was approving loans in under 60 seconds — and burning 4.1 percent of disbursals on first-default fraud the rules engine couldn’t see. Manual review at that latency was impossible.

What we built

Beacon scored every application in 1.8s with a reason and an evidence pack, queued only the borderline decile for review, and learned from dispositions weekly. The model never approves alone; every decline ships with its reasons for the audit trail.

First-default fraud
4.1% → 1.3%
Fraud caught (year one)
₹6.4 Cr
Decision latency
kept < 2s
Manual review load
−72%
Retail · D2C

Festive-season demand across 14,000 pin-codes

National D2C brand · 9 months · team of 5 · Jan 2023 – Sep 2023

The problem

A D2C brand was planning 18,000 SKUs across 14,000 pin-codes on a model that treated Diwali like any other week. Festive stockouts ran 14 percent on hero SKUs; post-festive excess tied up ₹38 Cr in working capital.

What we built

Acast rebuilt the forecast with a festive-and-regional calendar, reconciled down to pin-code-SKU-week, and wired retraining into the promotion cycle. It now runs nightly and feeds replenishment directly — no spreadsheet in the loop.

Festive stockouts (hero SKUs)
14% → 3.8%
Working capital released
₹22 Cr
Forecast accuracy lift
+7.1 pp
Pin-codes covered
14,000
Manufacturing · Supply chain

Vision on the line, and ETAs that don’t lie

Auto-components manufacturer · 6 months · team of 4 · Dec 2023 – May 2024

The problem

Final inspection on five lines ran on human inspectors at 2am. Defect escape was 1.8 percent; a line stop costs ₹9.5 L/hour. On the supply side, supplier ETAs were guesses that broke the schedule weekly.

What we built

A defect-detection model on edge boxes at each line (inspection never depends on the network), plus a supplier-delay model trained on three years of PO and logistics data. Inspectors now adjudicate flagged frames; planners get a real ETA with a confidence band.

Defect recall (at 0.4% false-flag)
99.1%
Defect escape rate
1.8% → 0.3%
Lines / plants
12 / 5
Supplier ETA error
−54%
BFSI · Bank

Credit scoring for new-to-credit borrowers

Private sector bank · 8 months · team of 4 · Apr 2023 – Nov 2023

The problem

The bank was declining 61 percent of new-to-credit and thin-file applicants outright — because the bureau-centric model had nothing to score them on. Lending to Bharat was the strategy; the model wouldn’t let it happen.

What we built

A supplementary scoring model that uses permitted transaction, GST, and behavioural signals alongside bureau data, with reason codes for every decision and a drift monitor. Approved applicants are graded, not binary-passed, so the bank can price risk instead of refusing it.

Thin-file approvals (without lifting NPA)
+34%
New disbursals (annualised)
₹310 Cr
Model NPA vs portfolio
on par
Reason codes per decision
top 4

§05

Method

Five phases. You see working software by week six, not a demo at the end. Every phase exits on a written artifact you keep.

  1. 01

    Discovery 2–4 weeks

    We read your data before we pitch your solution. Exit: a written findings memo, a build/buy recommendation, and a scoped first engagement — or an honest recommendation not to engage.

    Deliverables: findings memo · data audit · build/buy memo · scoped SOW

  2. 02

    Architecture 2–3 weeks

    We design the system before we touch a model: data contracts, interfaces, failure modes, the eval harness, and the metrics that will define “done” — with RBI/DPDP constraints designed in, not bolted on.

    Deliverables: system design · eval harness · interface contracts · risk register

  3. 03

    Build 8–20 weeks

    Iterative, in your environment, against your eval. You see working software every two weeks, not a demo at the end.

    Deliverables: working software · eval reports · biweekly demos

  4. 04

    Harden 3–6 weeks

    The part nobody puts in the deck: load, drift, rollback, observability, on-call, and the runbook. We make it survive.

    Deliverables: load test · drift monitors · runbook · on-call rota

  5. 05

    Operate ongoing

    We run it with you until your team can run it without us. Retraining cadence, incident response, and a quarterly health report against the original metrics.

    Deliverables: quarterly health report · retraining cadence · handover plan

§06

In their words

Quotes our clients let us attribute, with the engagement and date attached. No star ratings.

Vidya.ai delivered working software that passed our RBI audit, not a slide deck about what might be possible. They wrote the findings memo in week three that our own team had been asking for since 2019.

Head of Risk & Analytics private sector bank · engagement Nov 2023 · 8 months

We’d been sold “AI” three times before. Vidya.ai was the first engagement that started with our data and ended with a system our own engineers own.

VP Supply Chain D2C brand · Sep 2023 · 9 months

They told us not to build one of the three things we asked for. That memo saved us a year and eight figures. We hired them for the other two.

Chief Product Officer fintech · Feb 2024 · ongoing

§07

Principals

The engineers who own each engagement. Every Vidya.ai project has a principal on it from discovery through handover.

  • Dr. Ananya Iyer

    Co-founder & Principal Engineer

    ex-Flipkart ML platform (2016–2021) · PhD ML, IISc Bengaluru

  • Rohan Mehta

    Co-founder & Head of Engineering

    ex-Razorpay staff MLE (2015–2021)

  • Karthik Reddy

    Principal, MLOps

    ex-Swiggy platform lead (2016–2022)

  • Meera Nair

    Principal, Vision & Edge

    ex-ISRO computer vision, satellite imaging (2014–2022)

  • Arjun Das

    Principal, Document Intelligence

    ex-Zoho NLP lead (2015–2022)

  • Fatima Khan

    Principal, BFSI & Compliance

    ex-HDFC risk analytics (2013–2022)

§08

Talk to an engineer

No sales call. The first conversation is with a principal engineer, lasts thirty minutes, and ends with a yes, a no, or a “send us the data first.”

Bengaluru

Prestige Atrium, 4th Floor

Whitefield, Bengaluru 560066

Mumbai

301, Peninsula Park, A Wing

Lower Parel, Mumbai 400013